NEMT Services
NEMT Marketing
For operators who want more direct work from discharge planners, dialysis social workers, assisted-living coordinators and families paying privately. We build the website, local search presence and facility outreach that bring those trips to you.
At a glance
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Pricing
Website as a one-time project; marketing as a monthly retainer.
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Getting started
Expect the website to launch three to four weeks after content is agreed.
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Coverage
Businesses across the United States
Who it's for
Built for businesses like yours
- Operators relying on a single broker for most trips
- Companies wanting more private-pay rides
- Fleets seeking direct contracts with hospitals, dialysis centers and senior living communities
- New companies without a website
What you get
Included in NEMT Marketing
- A fast website with a ride request form
- Google Business Profile set up with services and service areas
- Local pages for each city or county you serve
- Target list of discharge planners, dialysis centers and senior living communities
- Outreach emails and a one-page service sheet for facilities
- Review request process for riders and facilities
- Monthly report on calls, forms and new accounts
Tools and platforms we work with
- WordPress or Laravel
- Google Business Profile
- Google Ads
- Meta Ads
- Google Analytics 4
How it works
Everything handled properly
NEMT websites
Service pages for ambulatory, wheelchair and stretcher rides, with a ride request form that goes straight to dispatch.
Google Business Profile
Set up and kept current so you appear in local searches for medical transportation.
Local SEO
Pages built around what case managers and families search for, by town and trip type.
Facility outreach
Targeted outreach to discharge planners, dialysis centers, nursing homes and clinics, with a one-page rate sheet they can keep on file.
Paid campaigns
Google and Meta campaigns aimed at private-pay riders in your service area.
A day on the desk
From the first pickup to the last drop-off.
This is how a typical day is covered for a US operator. Hours and tasks are always agreed with you.
- Day before Tomorrow's schedule built Broker trips imported and checked, standing orders confirmed and drivers assigned.
- Early morning First dialysis pickups Drivers confirmed on the road and late starts caught before they become missed trips.
- Midday Will-call returns and changes Clinics call for returns, trips are reassigned and patients receive updates.
- Afternoon Broker statuses and new trips Portal statuses updated and new trips accepted for the days ahead.
- End of day Last drop-off and daily report Completed, late and canceled trips summarized in your inbox.
The details that matter before you start
No new software to buy and no long contract. We work inside the tools you already use.
- Coverage
- Early morning ET to late evening PT, weekends available
- Software
- Your dispatch platform and broker portals
- Patient data
- Business Associate Agreement and HIPAA training for every agent
- Pricing
- Per agent hour, per trip or a fixed monthly fee
- Most operators start with
- Dispatch and call handling
Coverage built around your shifts
Coverage can be arranged from the first dialysis pickup on the East Coast to the last will-call return on the West Coast.
HIPAA safeguards from day one
We sign a Business Associate Agreement before we see any trip data. Agents assigned to your account complete HIPAA training before go-live and get individual logins with minimum-necessary access.
Your software, your portals
RouteGenie, Tripmaster, NEMT Cloud or a broker's own portal. We log in to the tools you already pay for.
Records that hold up in an audit
Trip logs, signatures and status timestamps are kept the way brokers and state reviewers expect to see them.
Room for another broker contract
Take on more trips without adding desks, payroll or weeks of dispatcher training.
How we start
From first call to running smoothly
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01
Discovery call
We learn your fleet size, levels of service, service area, brokers, software and where your office is stretched thin.
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02
BAA and access
We sign a BAA, set up individual logins to your portals and dispatch software, and agree escalation rules and on-call contacts.
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03
Shadowing and go-live
Agents shadow your dispatchers first, then take over shift by shift so no trips drop during the handover.
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04
Daily operations and reporting
We run the desk every day and report on trips, calls, on-time performance, no-shows and claims.
Direct facility and private-pay trips usually pay better, and they reduce your dependence on a single broker contract.
We offer marketing for other industries too, but this service is built around how NEMT companies win facility and private-pay work.
Paid campaigns can generate calls within weeks. SEO and facility relationships build over a few months.
No. We work inside your existing dispatch software and broker portals. If you do not have dispatch software yet, we can walk you through the options before you commit.
We sign a Business Associate Agreement before any access is granted. Agents assigned to your account complete HIPAA training before go-live, use individual logins with minimum-necessary access, and never store patient data on personal devices.
More NEMT services
All NEMT ServicesDispatch & Scheduling
Trip scheduling, driver assignment and live dispatch for NEMT fleets, handled by dispatchers working inside your software.
Learn moreCall Handling
Professional answering for patients, facilities, drivers and brokers, so every ride request, change and question is handled.
Learn moreBroker Trip Management
We monitor your broker portals, accept the right trips, keep statuses current and protect your broker performance scores.
Learn moreBilling & Claims
Clean trip billing, claim submission and follow-up on denials so NEMT operators get paid in full, faster.
Learn moreCredentialing
Broker enrollment, document management and renewal tracking so your NEMT company stays approved and ready for trips.
Learn moreStart a conversation
Get a quote for NEMT Marketing.
We reply within one business day with next steps and a clear written quote.