Dialer & VoIP Solutions
SIP Trunks
We choose the best partner routes for your destinations, set up codecs, channels and caller ID, and test each route with your dialer or PBX before calls go live.
At a glance
-
Pricing
Per-minute rates or minute bundles, plus channels as needed.
-
Getting started
Trunks can be active within a few days.
-
Coverage
Businesses across the United States
Who it's for
Built for businesses like yours
- Call centers with their own dialer or PBX
- Businesses moving from phone lines to VoIP
- Teams with poor audio or low connection rates
- Operations needing more concurrent channels
- Teams that want a second carrier as backup
What you get
Included in SIP Trunks
- SIP trunk through our partner carriers, with credential or IP authentication
- Routing and caller ID configured on your dialer or PBX
- Failover routes
- Call detail records and help with troubleshooting audio quality
Tools and platforms we work with
- Asterisk
- FreePBX
- 3CX
- VICIdial
- Partner carrier network
How it works
Everything handled properly
Call quality
Routes chosen for your destinations, with G.711 or G.729 matched to your bandwidth.
Scalable channels
Concurrent channels added as call volume grows.
Caller ID controls
Presentation numbers set per campaign, using numbers you are authorized to use.
Failover routing
Backup routes take over if a carrier has an outage.
Call detail records
Per-call records with duration, cost and disconnect cause.
Dial modes
Pick the right dial mode for each campaign.
Every campaign can use its own mode. We help you choose and tune it.
Preview
- How it dials
- Agent sees the record, then dials
- Agent speed
- Steady
- Abandoned call risk
- None
- Best for
- High-value and B2B calls
Progressive
- How it dials
- One call per free agent, automatically
- Agent speed
- Fast
- Abandoned call risk
- Low (answering machine detection can add some)
- Best for
- Most campaigns and callbacks
Predictive
- How it dials
- Several calls per agent, live answers connected
- Agent speed
- Fastest
- Abandoned call risk
- Controlled by pacing
- Best for
- Large lists with low contact rates
Compliance
Built-in controls for calling rules
We provide the tools. Your business stays responsible for consent and how campaigns run.
- Do-not-call list screening
- Time-zone calling windows
- Abandon rate limits
- STIR/SHAKEN caller ID
- Secure call recording
- Number reputation monitoring
Fully hosted
Your dialer runs on managed cloud servers. No hardware or server room to look after.
Priced per seat
Pay for the agent seats you use and scale up or down as campaigns change.
Hands-on configuration
We build campaigns, lists, dispositions and carrier routes, and we troubleshoot the problems that stop a floor: one-way audio, failed registrations, dropped transfers.
Carrier partners
Numbers and SIP trunks come from established carriers we partner with, and we handle setup, porting and routing.
Compliance controls built in
DNC suppression, 8am–9pm local calling windows, abandon-rate tracking and call recording settings to support your TCPA and FCC obligations.
How we start
From first call to running smoothly
-
01
Requirements
We note your seat count, campaign types, expected call volumes, countries called and the CRM or tools the dialer needs to talk to.
-
02
Build and configure
We deploy the dialer, connect carriers and numbers, and set up campaigns, lists, users and dispositions.
-
03
Test and train
Test calls on every route, audio checks from agent locations, then training for supervisors and agents.
-
04
Monitor and support
Automated alerts on server health and call quality, with support from our team when something needs fixing.
They work with most SIP-capable systems, including Asterisk, VICIdial, FreePBX and 3CX.
Channel capacity is agreed up front and can be increased as campaigns grow. For predictive dialing, plan on two to three channels per agent.
Calls are carried by partner carriers that sign them under STIR/SHAKEN. Presenting numbers you own or are authorized to use is what lets your calls receive full attestation.
Trunks come through our carrier partners. We set up the account, configure it with your system and handle support for you.
Usually a monthly fee per agent seat, plus call minutes billed per minute or as a bundle. Setup is a one-time fee.
Yes. Local and toll-free numbers across the United States are available through our partner network. We order them, port your existing numbers and route them to your dialer or phone system.
More Dialer & VoIP services
All Dialer & VoIP SolutionsPredictive Dialer
Predictive, progressive and preview dialing with answering machine detection and pacing that keeps abandoned calls within the limits.
Learn moreHosted VICIdial
Managed VICIdial on dedicated cloud servers, installed, secured, configured and supported by our team.
Learn moreVirtual Phone Numbers
Local, toll-free and national numbers from our carrier partners, routed to your dialer, agents or cell phones, with number porting.
Learn moreDialer Setup & Support
Setup, optimization and ongoing technical support for the dialer you already run, in the cloud or on your own servers.
Learn moreStart a conversation
Get a quote for SIP Trunks.
We reply within one business day with next steps and a clear written quote.