Online Business Services
Lead Management
A lead that hears back the same hour is far more likely to book than one called the next day. We follow up enquiries from your ads, website and social channels, qualify them and either book the appointment or pass them to your team.
At a glance
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Pricing
Monthly fee based on lead volume and coverage hours.
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Getting started
Follow-up can start within one to two weeks.
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Coverage
Businesses across the United Kingdom
Who it's for
Built for businesses like yours
- Businesses paying for leads that go cold
- Owners who cannot answer every enquiry
- Teams without evening or weekend follow-up
What you get
Included in Lead Management
- First call and text as soon as the lead arrives during coverage hours
- Follow-up sequence of calls, texts and emails over several days
- Qualification questions you approve
- Appointments booked into your calendar
- Every attempt logged in your CRM
- Consent recorded and opt-outs honoured
- Weekly report of reached, qualified and booked leads
Tools and platforms we work with
- HubSpot
- Zoho CRM
- GoHighLevel
- Your dialler
- Calendly
- Google Sheets
How it works
Everything handled properly
Fast first contact
New leads called or texted promptly during agreed working hours.
Multi-touch follow-up
A set sequence of calls, texts and emails over several days for leads who do not answer the first time.
Lead routing
Meta, Google and website form leads pushed into one place automatically.
Qualification
Your questions: location, budget, timing, job size.
Appointment booking
Qualified leads booked into your calendar or job management software.
CRM notes
Every attempt and outcome logged.
Lead source reporting
Leads reached, qualified and booked, broken down by ad campaign, so you can see which spend produces customers.
From ad to booking
An ad is only useful if someone calls the lead back.
That is why we manage the whole journey, from the first impression to the booked job.
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1. Reach
Ads and posts shown to the right people in your service area.
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2. Capture
Lead forms and landing pages that collect the right details.
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3. Follow up
Our team calls and texts new leads quickly, while they still care.
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4. Book
Qualified leads booked into your calendar and logged in your CRM.
Reporting
One report, every month, in plain language.
Reporting built on real numbers: you see what was spent, what came in and what it turned into.
- Ad spend by platform
- Leads received
- Leads contacted and qualified
- Bookings and sales
- What we changed and why
- Next month's priorities
Every channel in one plan
Facebook, Instagram, TikTok, LinkedIn, YouTube, X, Pinterest and Google are planned together, so the offer in your ads matches your posts, your landing page and your Google Business Profile.
Measured on leads and sales
Reports start with leads, booked jobs and revenue; reach and engagement come after.
Tracking set up first
Meta Pixel, Conversions API, Google Ads conversion tags and call tracking are checked before any budget is spent.
Leads followed up
We can call and message new leads during agreed hours, so paid clicks get a reply.
Monthly reporting
A plain-language report on what was done, what it cost and what it produced.
How we start
From first call to running smoothly
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01
Audit and goals
We review your ad accounts, profiles, website tracking and competitors, then agree targets such as cost per lead or booked jobs per month.
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02
Setup and tracking
We tidy Meta Business Manager and Google Ads access, fix conversion tracking, connect lead forms to your CRM and build the content calendar.
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03
Launch and manage
Posts go out on schedule, campaigns are adjusted weekly and comments, messages and new leads are handled as they arrive.
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04
Review and adjust
Each month we compare results against the targets and set the next month's priorities with you.
It is when the person has asked to be contacted and the rules are followed. That means PECR and ICO guidance on consent and opt-outs, and screening against the TPS where it applies. We follow up only on leads who submitted their details to you, and we act on opt-out requests immediately.
We can call and text from a local number in your business name, so customers recognise who is calling.
We work inside HubSpot, GoHighLevel, Jobber, ServiceTitan and most other CRMs. If you do not have one, we can set one up.
The hours are agreed with you. Leads that arrive out of hours are contacted at the start of the next working period.
No. Your ad budget is billed by Meta, Google, TikTok or LinkedIn directly to your own payment method. Our fee covers management only.
You do. We are added as partners or users in your Meta Business Manager, Google Ads and other accounts, and you can remove our access at any time.
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Learn moreStart a conversation
Get a quote for Lead Management.
We reply within one business day with next steps and a clear written quote.