Pricing
Clear pricing based on what you actually need.
No two businesses need exactly the same thing, so every proposal is built around your scope. You always receive a written quote before any work begins.
How we price
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Monthly managed service
Best for ongoing operations
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Per seat or per user
Best for diallers and IT support
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Fixed-price project
Best for software and websites
Engagement models
Three ways to work with us
Best for ongoing operations
Monthly managed service
A fixed monthly fee for services that run every day: patient transport support, online business management, IT support and managed cloud.
- Predictable monthly cost
- A named point of contact
- Monthly report and review call
Best for diallers and IT support
Per seat or per user
Pay for the agent seats or users you have. Scale up for a new campaign and down when it ends.
- Flexible as your team changes
- Hosting and support included
- Usage billed transparently
Best for software and websites
Fixed-price project
A clear scope, timeline and price agreed before work starts, paid in milestones as you approve each stage.
- No surprise invoices
- Milestone-based payments
- You own the finished work
By service
How each service is usually priced
Final prices depend on your scope and are always confirmed in a written proposal.
Patient Transport Services
- Dispatch & Scheduling
- Usually priced per controller hour or as a fixed monthly fee for agreed cover hours.
- Expect two to three weeks to go live after access is set up, including a period of shadowing your current controllers.
- Call Handling & Bookings
- Priced per agent hour, or as overflow and out-of-hours packages.
- Call coverage can usually start within one to two weeks, once scripts and call forwarding are agreed.
- NHS Subcontractor Support
- Usually included with dispatch, or priced per journey for intake and reporting only.
- Arranging access to your prime contractor's or commissioner's systems and agreeing acceptance rules typically takes one to two weeks.
- Billing & Invoicing
- Usually a fixed monthly fee or a fee per invoice batch.
- Billing usually starts from your next billing cycle.
- Patient Transport Marketing
- Website as a one-time project; marketing as a monthly retainer.
- Expect the website to launch three to four weeks after content is agreed.
Software Development
- Web Development
- Fixed project price based on the number of pages and features.
- Expect three to six weeks from an approved sitemap to launch for a typical business site.
- E-commerce Development
- Fixed project price, plus optional monthly store support.
- A typical store takes four to eight weeks, depending on product count and integrations.
- ERP Development
- Delivered in phases, each with a fixed price.
- Expect a first module to be live in two to three months.
- CRM Development
- Custom CRM as a fixed project; HubSpot or Zoho setup as a smaller package.
- Expect a working first version in four to eight weeks.
- POS Systems
- Fixed project price, or a monthly licence per terminal.
- A single-branch POS typically takes six to ten weeks.
- Custom Software
- Fixed price per phase after discovery.
- Discovery takes one to two weeks; the first usable release usually follows six to ten weeks later.
- Mobile App Development
- Fixed project price, plus optional monthly maintenance.
- Expect a first version in the stores eight to fourteen weeks after design sign-off.
- SaaS Development
- Fixed-price MVP, then a monthly development retainer.
- An MVP typically takes three to four months to launch.
- Maintenance & Support
- Monthly plans based on the size of the system and hours included.
- Support can start within a week after a technical review.
Online Business Services
- Social Media Management
- Monthly package based on platforms and number of posts.
- Expect the first content calendar within two weeks.
- Meta Ads Management
- Monthly management fee; ad budget is paid directly to Meta.
- Campaigns usually go live within one to two weeks.
- Google Ads Management
- Monthly management fee; ad budget is paid directly to Google.
- Campaigns usually launch within one to two weeks.
- TikTok & LinkedIn Ads
- Monthly management fee plus creative production as needed.
- Expect campaigns to launch within two weeks.
- Content Creation
- Monthly content packages or per-piece pricing.
- In most cases, first drafts are delivered within a week.
- Google Business Profile
- One-time setup fee plus an optional monthly management fee.
- Setup takes a few days; verification timing depends on Google.
- Reputation Management
- Monthly plan based on locations and review volume.
- Review requests can start within a week.
- E-commerce Store Management
- Monthly fee based on number of products and channels.
- Management can start within one week.
- Lead Management
- Monthly fee based on lead volume and coverage hours.
- Follow-up can start within one to two weeks.
Dialler & VoIP Solutions
- Predictive Dialler
- Monthly fee per agent seat plus call minutes.
- A new dialler can be live within a few days of setup approval.
- Hosted VICIdial
- Monthly hosting per server or per seat, plus one-time setup.
- A hosted server is typically ready within a week.
- SIP Trunks
- Per-minute rates or minute bundles, plus channels as needed.
- Trunks can be active within a few days.
- Virtual Phone Numbers
- Monthly fee per number plus usage.
- New numbers are usually active quickly; porting depends on your current provider.
- Dialler Setup & Support
- One-time health check, then a monthly support plan.
- A health check can usually start within days.
IT & Cloud Services
- AWS Services
- Setup project, then a monthly management fee; AWS usage billed to you.
- In most cases, a standard environment takes one to two weeks.
- Microsoft Azure
- Setup project, then a monthly management fee; Azure usage billed to you.
- Expect a standard environment in one to two weeks.
- Cloud Migration
- Fixed price after the initial audit.
- Small migrations take days; larger ones a few weeks.
- Networking
- Project fee for setup; optional monthly monitoring.
- Remote configuration can start within days.
- Cybersecurity
- Assessment as a one-time fee; protection as a monthly per-device fee.
- The assessment is typically complete within two weeks.
- Microsoft 365 & Google Workspace
- One-time setup plus optional monthly user management.
- Setup usually takes one to two weeks, depending on how many mailboxes are moving.
What affects price
What goes into your quote
Scope and volume
Number of journeys, seats, users, pages, features or channels involved.
Coverage hours
Business hours only, extended hours, weekends or around the clock.
Integrations
The systems, portals and tools we need to connect or work inside.
Compliance needs
Healthcare, calling and data protection requirements specific to your industry.
No hidden fees
Everything included is listed in your proposal.
You own your assets
Accounts, code, data and numbers stay in your name.
Start a conversation
Tell us what's slowing your business down.
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